How to Plan a Group Visit to The Lost Cave Aruba
Organising a group visit is easier when the first enquiry contains the details that matter. A school organiser may need to discuss ages and supervision. A company outing may have a fixed return time. A cruise group has a ship’s schedule to work around.
The Lost Cave Aruba offers private, corporate, school and cruise-group visits by email enquiry. Use this guide to prepare your request, bring everyone’s questions together and agree the practical details before you book.
Describe the group and the kind of visit you want
Start with a short explanation of the occasion: a private celebration, a corporate outing, a school visit or a cruise-group activity. Include your estimated total and the number of adults and children. For children, provide the relevant age range so the team can discuss the proposed visit with you.
The Lost Cave is an indoor theatrical experience with cave-inspired environments, performers and storytelling. Share the experience overview with the people helping you organise the outing. It gives your group a useful starting point for questions about what the visit involves.
Provide a date, a preferred time and any deadline
Give your preferred date and, if possible, an alternative. The Lost Cave operates Tuesday–Saturday. Tell the team whether your group has a fixed deadline, such as returning to school, meeting another transport service or getting back to a cruise ship.
Allow 60 minutes for the full visit, including check-in and the experience’s transfer, and arrive 5–10 minutes before the agreed booking time. The meeting point is Zuidstraat 9, Oranjestad, Aruba. Discuss any transport arrangements separately so everyone understands how the group will get there and travel onward.
For cruise enquiries, include the ship’s name, port date and all-aboard time. Your group’s agreed schedule should leave space for both journeys and the ship’s boarding instructions.
Raise practical questions in the first email
Ask early about anything that could affect whether the visit suits your group. That might include mobility or sensory requirements, language needs, the age range of pupils, or how accompanying adults will be included. You can describe the assistance needed without sharing unnecessary personal details about individual guests.
If exclusive use, a particular arrangement or a larger party is important, explain that in your enquiry and ask the team to confirm what is possible. Group size, pricing and arrangements need to be agreed for the visit you are planning.
Copy this group enquiry template
To: booking@arubacave.com
Subject: Group visit enquiry — preferred date and group size
Hello Lost Cave team,
We would like to enquire about a group visit.
- Type of group or occasion:
- Preferred date and time:
- Alternative date, if possible:
- Number of adults:
- Number of children and their age range:
- Any fixed arrival or departure deadline:
- Ship, port date and all-aboard time, if relevant:
- Transport arrangements or questions:
- Access, sensory, language or other practical questions:
- Organiser’s name and preferred reply contact:
Please let us know availability, the proposed arrangements, the total price and the booking and cancellation terms.
Thank you.
Confirm the details before sharing the final plan
Once the team replies, check the date, start time, meeting point, headcount, total price, payment arrangements and cancellation terms. Confirm any requested transport or special arrangements in writing. An initial enquiry is the start of planning; wait for confirmation before telling the group that a visit is booked.
Choose one organiser to keep the booking details together. When the arrangement is confirmed, send participants a simple note with where to meet, when to arrive and the contact they should use for questions. If your numbers or requirements change, let the team know promptly.
Find the information for your group
Explore our information for corporate visits, school groups and cruise groups. For a private occasion, start with our private and group visit page.
Ready to discuss your outing? Email the Lost Cave booking team with your preferred date and group details.